Projects - Full Life Cycle:

Global Confectionery & Soft Drinks Manufacturer
Based -Birmingham / Melbourne / Dallas
Role - Lead Functional Consultant - SM/CS - Full Life Cycle

Design authority, utilising SAP R/3 release 4.6c, responsible for the detailed design, development, prototyping and subsequent roll out of the global template for all business areas requiring service management.

Big Five Implementation Partner for Indonesian Conglomerate
Based - Jakarta, Indonesia
Role - Team Lead - Functional Consultant - PM/SM - Full Life Cycle

Implementing SAP R/3 release 4.6b in the automotive division of a large Indonesian conglomerate, consisting of a multi-franchise operation of 260 branches.

Multi National Standards Authority
Based - London
Role - Functional Consultant - PM/SM - Full Life Cycle

Configuration and implementation of SAP R/3 release 4.0b, for the replacement of all legacy systems, covering the full project life cycle.

Projects - Other:

Chemical Cleaning Industry
Based - Northampton, UK
Role - Functional Lead - CS/SM

Self contained operating company project, to examine the business processes within the UK Equipment operating division, and re engineer in line with SAP Best Practice for both the back office and field service environments.

Multi National Electronics Components Manufacturer
Based - Paris, France
Role - Functional Consultant - CS/SM

Working as part of the development team to design a global template for the service business, with inclusion of SAP's MRS (Multiple Resource Scheduler) tool for enhanced resource scheduling, and MAM for mobile field service personnel.

Big Five Consultancy
Based - Brussels, Belgium
Role - Functional Consultant - PM/CS

Providing technical support for Plant Maintenance and field workforce functionality in SAP R/3 Enterprise release for completion of a bid process to provide Mobile Workforce Management (MAM) into a large Benelux utilities company.

Multi National Chemical Company
Based - Leiden, The Netherlands / Chicago, USA
Role - Functional Consultant - SM/CS - Part Life Cycle

Working with the main implementation partner, implementing SAP R/3 release 4.6c, service management from realisation stages through to post go live support, rolling out in the USA and Europe.